Live22my Terms & Conditions – Platform Usage Terms for Malaysia

1 Acceptance of Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the live22my platform, including the website, mobile app, and all services provided. These Terms take effect from the date you register a live22my account.

By using live22my, you agree that:

• You have read and fully understood these Terms.
• You are 18 years of age or older and legally eligible to enter into a binding agreement.
• You use this platform entirely at your own risk and not at the expense of any other party.
• You are not subject to any legal restrictions that prohibit participation in online betting activities.

2 Member Eligibility

To register and use live22my, you must meet all of the following eligibility requirements:

• Age Restriction: You must be at least 18 years of age at the time of registration. live22my takes age restrictions seriously and reserves the right to request verification documents at any time.
• Location: live22my's services are offered to individuals residing in Malaysia or those with legal rights to access this platform.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement. Individuals deemed legally incompetent are not permitted to register.
• Personal Finances: You are using only your own personal funds — not borrowed money, funds held in trust, or money held on behalf of another party.
• No Restrictions: You are not an individual who has applied for or been placed on a self-exclusion programme on any betting platform.

3 Account Registration

Registering a live22my account is free and subject to the following conditions:

• One Account Per Individual: Each individual is only permitted to hold one (1) active account at live22my. This includes one account per phone number, one per primary device, and one per residential IP address. Registering multiple accounts is a serious violation of these Terms.
• Accurate Information: You are required to provide accurate, current, and complete information during registration, including your full name, a valid Malaysian phone number, and your actual date of birth.
• OTP Verification: Each registration requires verification via SMS OTP sent to the registered Malaysian phone number.
• Account Security: You are fully responsible for keeping your password secure. Please use a strong password and never share your login credentials with anyone.
• Identity Verification: live22my reserves the right to request identity verification documents (MyKad or passport) at any time, particularly before processing a first withdrawal or when suspicious activity is detected.

Registering multiple accounts will result in:

1. Termination of all associated accounts without prior notice.
2. Freezing of all balances, including deposits, bonuses, and any pending winnings.
3. Permanent ban from re-registering with live22my in the future.

4 Deposits & Payment Methods

All deposits to your live22my account are processed within Malaysian Ringgit (MYR) only. Accepted payment methods are:

• Minimum Deposit: RM10 for standard deposits. The minimum amount may vary for certain promotions.
• Processing: Deposits via e-wallet and DuitNow are credited instantly. FPX deposits may take up to 5 minutes.
• Own Funds: You must only deposit funds that are entirely your own. The use of illegally obtained funds is strictly prohibited and will be reported to the relevant authorities.
• No Currency Conversion: live22my does not accept deposits in any currency other than Malaysian Ringgit. Any attempt to deposit in a foreign currency will be declined.
• Deposit Limit: live22my reserves the right to set daily or monthly deposit limits based on account risk assessments or at the member's own request through the responsible gambling tools.

5 Fund Withdrawal

Withdrawals from your live22my account are subject to the following terms and process:

• Minimum Withdrawal: RM20 per withdrawal request.
• Withdrawal Methods: Withdrawals are processed to e-wallets (Touch 'n Go, GrabPay) or Malaysian bank accounts via DuitNow/FPX. The withdrawal method must match the original deposit method for anti-money laundering purposes.
• Processing Time: Most withdrawal requests are processed within 2–6 hours on business days. The maximum processing time is 24 hours. Withdrawals requiring additional review may take up to 3 business days.
• Identity Verification: First-time withdrawals and withdrawals exceeding RM5,000 require identity verification using your MyKad or equivalent document.
• Rollover Requirements: Any bonus balance that has not met the rollover requirement cannot be withdrawn. Only the original deposit and winnings that have fulfilled the rollover condition are eligible for withdrawal.
• Right to Suspend: live22my reserves the right to suspend withdrawal processing while a security investigation is conducted if suspicious activity is detected on an account.

6 Bonus & Promotions

All bonuses and promotions at live22my — including the Welcome Bonus of up to RM500 — are subject to the following terms:

• Bonus Eligibility: Each promotion has its own eligibility requirements, clearly stated on the respective promotion page. It is the member's responsibility to read the full terms before claiming any bonus.
• Sports Rollover Requirements: Sports bonuses must be rolled over at least 8x before withdrawals are permitted. Bets placed at odds below 1.50 do not count towards the rollover requirement.
• Casino Rollover Requirements: Casino bonuses (baccarat, live dealer) must be rolled over at least 15x before a withdrawal can be approved.
• Usage Period: Bonuses have a stated expiry date. Any bonus not used within the specified period will expire automatically and cannot be recovered.
• One Bonus Per Individual: Each promotion may only be claimed once per individual, account, phone number, device, or IP address.
• Right of Withdrawal: live22my reserves the right to withdraw any bonus if there is evidence of abuse, fraud, or any attempt to exploit the bonus system.
• Early Withdrawal: If a withdrawal is made before the rollover requirement is met, any bonus balance will be automatically forfeited. The original deposit amount may be withdrawn in full without any rollover restriction.

7 Sports & E-Sports Betting Rules

Betting on the live22my platform — covering football (Liga Super Malaysia, EPL, UCL, La Liga), e-sports (MLBB MPL Malaysia, Valorant, CS2), badminton, virtual sports, and other categories — is subject to the following rules:

• Valid Markets: A bet is only considered valid once it has been received and confirmed by the live22my system before the match result is known.
• Odds Accuracy: live22my strives to provide accurate and up-to-date odds. However, live22my reserves the right to void any bets placed at significantly erroneous odds resulting from a technical error.
• Cancelled Matches: If a match is cancelled, postponed for more than 24 hours, or not settled according to the market conditions, the related bet will be voided and the stake returned.
• Live In-Play Betting: During live betting, live22my reserves the right to temporarily suspend markets in certain situations (penalties, VAR, etc.) to ensure fairness. Bets accepted prior to the suspension remain valid.
• Betting Limits: Each market and match has different minimum and maximum bet limits. These limits may vary for new members, VIP members, and during certain promotions.
• Parlay / Accumulator Betting: Each selection in a parlay bet must have odds of at least 1.20. Bets containing selections from the same match are not permitted.

8 Live Casino & Casino Games

Use of live dealer baccarat tables, Speed Baccarat, Squeeze Baccarat, and other casino games on live22my is subject to additional terms:

• Game Fairness: All games use real physical cards dealt by a live human dealer in front of a live camera. HD streaming is provided to ensure complete transparency.
• Table Limits: Each table has a stated minimum and maximum limit that all players must adhere to. VIP tables carry different limits from standard tables.
• Technical Disruptions: In the event of a technical disruption during a live casino game (disconnection, streaming issues), the affected round will be voided and all bets fully returned to the player.
• Final Results: Results displayed on the dealer's screen are final once all cards have been dealt. No appeals will be entertained regarding completed game outcomes.

9 Platform Usage & Member Conduct

Use of the live22my platform must always be respectful and in accordance with the following guidelines:

• Not attempting to hack, disrupt, or damage live22my's technical infrastructure in any way.
• Not use any information obtained from live22my for commercial purposes or share it with third parties without prior written consent.
• Do not distribute unlawful, offensive, or harmful content through live22my's communication channels.
• Not using another person's account or allowing others to use your account.
• Do not engage in any form of money laundering or illegal financial activity through the live22my platform.

Violation of any of the above rules may result in immediate account termination, freezing of funds, and appropriate legal action.

10 Account Closure & Suspension

A live22my account may be closed or suspended under the following circumstances:

• Upon Member Request: You may close your live22my account at any time by contacting customer support via live chat. Prior to closure, all valid winnings and undrawn deposits will be paid out.
• Terms Violation: live22my reserves the right to suspend or terminate an account without prior notice if a breach of these Terms is established.
• Fraud: Any attempt at fraud, use of false information, or abuse of the bonus system will result in account termination and freezing of funds.
• Responsible Gaming: Members showing signs of problem gambling may voluntarily request a self-exclusion break or account limits through the account settings section.

11 Liability Limits

Live22my is not liable for any losses incurred by members under the following circumstances:

• Losses arising from betting activities, which are an inherent risk of participation in wagering.
• Service disruptions caused by factors beyond live22my's control, including internet infrastructure failures, natural disasters, or third-party technical outages.
• Losses arising from unauthorised access to your account due to your own negligence in safeguarding your password.
• Bet outcomes resulting from a draw or other unforeseeable events.

Live22my's maximum liability to any member under any circumstance is limited to the total amount of unprocessed deposits within the most recent 30-day period.

12 Changes to These Terms

Live22my reserves the right to modify, amend, or update these Terms & Conditions at any time for reasons including legal changes, service updates, or operational requirements.

When a material change occurs:

• A notification will be sent to your registered email address or phone number within a reasonable period before the changes take effect.
• The "Last Updated" date at the top of this document will be revised to reflect the date of the most recent changes.
• For minor changes that do not affect members' core rights, a notification via an in-platform banner is sufficient.

Continued use of the live22my platform following notification of any changes to the terms will be considered full acceptance of the updated terms. If you do not agree with the changes, please close your account before they take effect.

13 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the live22my platform, our team is ready to assist via:

Typical response time: <3 minutes via live chat, 24 hours via email on business days.